Here's what we found for "Buyer is in a country you don't post to"

Even if you specified you don't want to post internationally, you might be able to complete the sale through the eBay Global Shipping Programme. You send the item to the shipping centre, which then completes the international portion of the postage process for you.

Options for handling buyers in other countries

If you're not participating in the Global Shipping Programme, the item or country is not eligible, or you don't want to sell internationally, get in touch with the buyer and explain that they didn't fulfill the terms of your listing. You then have 2 options:

  • Contact the buyer and have them pay the extra postage costs for their country. Find out how much it will cost to ship the item so they can pay you the additional cost.
  • Cancel the order
     

More actions: 


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