Submitting or updating your information for managed payments
When you register as an eBay seller, we'll confirm your identity, bank account details for payouts, and business details if applicable.
The information on this page applies only to customers who live in the European Union. Customers who live outside the European Union should read our article on submitting or updating your information.
As an eBay seller, you’ll receive your payouts in your linked bank account. Verifying your details helps you avoid any delays in receiving your payouts.
We’ll verify your details when you register for a seller account, or if you update any relevant information on your account.
If we’re not able to verify your details, we may contact you for more information, or put a banner on your eBay account to let you know what action you need to take. You may not be able to receive your payouts until we verify your details.
Be sure to double-check your information is accurate before submitting it. This can avoid delays later on.
Confirming your identity
To complete your verification, we'll need to confirm your identity. If you’re a Registered Business seller, we’ll need to confirm information about your business, as well as any beneficial owners, and directors or partners, if applicable.
Individual sellers (one person or a married couple) will need to provide:
- Full name
- Phone number
- Date of birth
If you're selling as a Registered Business, you'll need to provide:
- Legal business name
- “Doing Business As” (DBA) name/Trade name (if you have one)
- Company Registration Number
- Business address
- Phone number
- Individual identification information for beneficial owners, and directors/partners
Providing proof of identification
If we can’t verify your identity using the information above, we may need you to send us a photo of a valid form of identification. We’ll send you an email, as well as put a banner on your account, as a reminder to let you know what we need, including instructions on how to upload the image.
We accept the following forms of identification:
- Current driver’s license
- Passport or passport card
Before you upload the photo of your identification, make sure it’s clearly visible, as we may not be able to verify your details if the image is blurry or if information is cut off. Your image can be in JPEG, JPG, PDF, or PNG format. The maximum file size is 10 MB.
Verifying your banking details
To receive payouts, you’ll need to link your bank account to your eBay account. It’s important to make sure that the names on both accounts match.
- For a personal account, your first name and last name should be the same on your bank account and your eBay account
- For a business account, the business name associated with your bank account should be the same as the business name you use to register on eBay
- For example, if the business name on your bank account is “Joe’s Hobby Shop”, that’s the name you should use to register for your eBay business account
It’s also important to make sure that your account type on eBay matches your bank account type. For example, if you have a business eBay account, you’ll need a business bank account to register as a seller.
To verify your bank account, we'll need:
- Name of the bank account owner
- Bank name
Once we verify your information, we’ll send you an email to let you know you’re set up.
If we can’t verify your information using the details above, you may be asked to verify your bank information another way.Using micro-deposits
If you choose to verify your account with micro-deposits (small payments), we’ll send two micro-deposits to your linked bank account. It can take a few days for the micro-deposits to reach your bank account, depending on the financial institution. Once they’ve reached your account, sign into My eBay or Seller Hub and follow the instructions on the banner to enter and confirm the micro-deposit amounts to verify your account.
Once verification is complete, the micro-deposits will be withdrawn from your bank account.
Providing your bank statement
If we can’t verify your linked bank account using the details above, you may need to send us a colour picture of a recent bank statement for that account. If we need this additional information, we’ll send you an email with instructions on how to upload the image.
Please make sure that the bank statement:
- Is for the account you’re trying to register
- Is for an account that belongs to you and shows your first and last name or full legal name of your business
- Is less than 12 months old
- Shows at least the last 4 digits of your bank account number
- Contains the official letterhead of your bank
Your image can be in JPEG, JPG, PDF, or PNG format. The maximum file size is 10 MB.
In order to pass verification, the name on your bank account must match the name on your eBay account.