You are here
If you haven’t paid for an item, and the seller hasn’t sent your order yet, you can update your delivery address.
If you’ve paid for the item, the seller has to send it to the address listed on the order details page. If the address you provided is incorrect and the item is returned to the seller, you can contact them and ask to post it to your updated address. If the address in the order details page was correct and you didn’t receive the item, you may be covered by the eBay Money Back Guarantee.
Thanks for your feedback. For more help, click Contact us.