Here's what we found for "Unable to pay for items"

If you're having trouble paying for an item, check your PayPal information, debit or credit card details, and the email address registered to your eBay account. If any of these are incorrect, you may have to update them before you can pay.

If your credit or debit card details are correct and you're still having an issue paying for your item, you may be using an older web browser that isn't secure enough for making payments or managing your payment methods. You'll need to upgrade your browser in order to buy the item.

For any questions regarding your PayPal account, please contact PayPal directly.

If you're still having trouble paying:

  • Make sure your primary delivery address is correct. If it's not, please update it.
  • If the payment appears in your purchase history with an hourglass icon, the PayPal payment is pending and hasn't been received by the seller. Once the payment is complete, the seller will post the item.
  • If your payment shows as unclaimed in your PayPal account, contact the seller to let them know. Once the payment is accepted, the seller will post the item.
  • You may be asked to take an extra step to confirm your identity through your payment provider's chosen two factor authentication method, such as a password or SMS code. To avoid any issues, ensure all your details with your payment provider are up to date.


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