Here's what we found for "Receiving payments"

If you've sold an item but haven't been paid, there are a few things you can check:

  • Review the Sold section in your account to make sure that the buyer has completed checkout. A blue check mark indicates checkout is complete. If they haven't completed checkout, contact them through Messages in My eBay.
  • Make sure that the buyer sent payment to an email address that has been added to your PayPal account and confirmed.
  • If the email address on your listing was incorrect or misspelled, you can send the buyer a manual PayPal invoice.

Learn more:

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