Here's what we found for "Credit for item that was not paid for"

If a buyer didn't pay for an item, you may be able to get a credit for the final value fee, the insertion fee, or both. 

Insertion fee credit

You'll be charged an insertion fee every time you list or relist an item.

If the listing ended in an unpaid item case, you can relist it. You'll be charged an insertion fee for relisting but once the item sells, the insertion fee will be automatically credited to your account. If the item doesn't sell after you've relisted it, no additional insertion fee credits will apply.

If you added listing upgrades to your original listing, you'll be charged for those upgrades again when you relist.

Final value fee credit

To request a final value fee credit, you'll need to open an unpaid item case. If the buyer didn't pay for an item and the unpaid item case was closed in your favor, the final value fee will be automatically credited to your account.


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